What to record
when you spot a pest

A few clear observations can make the first conversation more useful than a guessed pest name.

Illustrative house mouse

Start with the place

Write down the room and the closest feature: a pipe opening, cabinet, window, door or piece of furniture. If the issue is outside, describe the part of the building or yard. Keep track of whether it is happening in one spot or several.

Keep a short record

Note the date, approximate time and what you saw. A photograph taken without approaching or disturbing the pest may help identification. Do not handle unknown insects or move suspected infested belongings between rooms to take a picture.

Describe the pattern

Mention repeated sightings, visible damage or whether other occupants have noticed activity. If you have already used a product, save its name and tell the service contact. A sighting record supports an assessment; it is not a diagnosis or a treatment plan.

A useful sighting note

“Small insects near the kitchen sink, seen on two evenings this week. Mostly around the pipe opening in the cupboard. There is also a drip below the tap.”

An example of the details to record, not a diagnosis

For prevention advice, visit NYC Health.

Tell us what’s happening
in your space

A pest name helps. A description is enough to start.

Talk to Swift(844) 448-2989