Distinguish indoor evidence from outdoor sightings
Say whether the concern is inside an occupied room, close to a waste area or elsewhere on the property. Keep these observations separate. Outdoor activity alone does not explain an indoor route, and the scope should follow the findings.
Discuss food storage and property repairs
Include accessible waste, damaged containers and visible openings in your report. Ask what needs inspection, who will arrange repairs and whether follow-up is included. Shared refuse areas may require coordination with building management rather than action inside one unit alone.
Can I ask about rats around a shared refuse area?
Yes. Explain who manages the area and can authorize access. Confirm the proposed work and any maintenance responsibilities before booking.

