A rodent problem reaches beyond the sighting
Mice and rats use a property for food, shelter and access. The kitchen may be where you notice them, while openings near utilities, doors or storage areas are part of the wider problem.
- Droppings in cupboards, storage areas or along walls
- Gnawed packaging and visible damage
- Repeated scratching or movement in the same area
Look at access as well as activity
Describe openings you have noticed around pipes, doors or the building exterior. Ask whether the proposed work includes entry-point repairs, monitoring and return visits, and who is responsible for each task.
Shared buildings need shared information
If activity extends into a hallway, basement or another apartment, include that in the enquiry. The owner or building manager may need to arrange access to spaces outside your unit.
Wildlife needs its own assessment
Sounds in an attic or ceiling do not identify the animal. Tell Swift about the location and visible evidence so the available handling or exclusion work can be confirmed for that concern.
Will sealing gaps be included?
Confirm this in the written scope. Entry-point repairs and follow-up visits should be discussed alongside the immediate activity.
Further reading: NYC Health rodent guidance