Avoid identifying an animal from a sound alone
Describe when and where the sound occurs, visible entry activity and any existing photographs. Keep away from nesting areas and do not close an opening while an animal may be inside. Explain whether the concern involves a roof, chimney or restricted space.
Confirm qualifications and the available response
Wildlife handling has species-specific requirements. Ask who would carry out the work and which permissions or qualifications are needed. This enquiry page does not claim Swift holds a wildlife-control license or promise that every animal can be handled.
Is wildlife work the same as mouse or rat control?
No. The animal, legal requirements and method can differ. Confirm identification and the available service before authorizing handling or exclusion.